We design, develop, program, host and administer websites for our clients. Our specialty is adding functionality to websites, from complex forms processing to e-commerce to integration with back office data.

We also offer DNS management and managed email services for our web site clients.

We also run TicketStage which provides online ticketing and boxoffice functionality for community theaters, schools, and local events.

News about the 6/19-20/2017 Outage.

We received this statement from Synoptek, our colocation center vendor's COO:

I wanted to reach out to you personally to provide additional information about the recent, unplanned network outage in our Marlborough datacenter.  While we are still collecting information from our partners, I will share what is known at this time and more importantly what we are doing about it. 

We are currently undergoing a complete investigation of what caused the outage on a solution engineered to be a fault tolerant, fully redundant Sonet ring.  The information currently at our disposal is an accident a short distance away from our datacenter severed both the primary and redundant circuits before they split apart geographically.  We have engaged our upstream network providers for a detailed explanation of how such an event occurred.  In addition to working with our providers, we are reviewing our own systems and processes to examine what Synoptek can do differently in the future to improve our service level to you.

We are committed to keeping you in the loop as we work through this.  We expect to be complete with our assessment and action plan in the next 30 days.  Interim updates may be provided as appropriate pending significant findings during the process.